Frequently Asked Questions

Who is Home Insured Services, Inc.?

Home Insured Services, Inc. is a licensed and insured general contractor serving homeowners since 1996. We specialize in insurance restoration for fire, water, wind, and tree damage, as well as remodeling projects like kitchens, bathrooms, basements, roofing, and siding. We’re a preferred vendor for USAA and State Farm, and we pride ourselves on reliability, craftsmanship, and clear communication.

How do you work with my insurance company?

We are part of several major insurance carriers’ preferred contractor networks. That means when you file a claim, your insurance adjuster may refer us to write an estimate and complete the work. We also help homeowners understand the process and make sure repairs meet both insurance and local building code requirements. We also use the same estimating software as most major insurance companies. Our detailed, itemized estimates make it easier for adjusters to approve repairs quickly. This avoids the delays that come with generic lump-sum quotes.

Can you help me with the insurance claim process?

We don’t settle or negotiate claims — that’s the insurance company’s role — but we do provide detailed, accurate estimates, photographs, and documentation that adjusters require. Our experience with thousands of insurance claims ensures the process runs smoothly and your home is restored properly.

What types of damage do you repair?

We handle:

  • Water damage (burst pipes, flooding, roof leaks)

  • Fire and smoke damage

  • Wind and storm damage (fallen trees, siding, roofing, structural repairs)

  • General construction & remodeling (kitchens, baths, basements, roofing, siding)

How quickly can you respond to an emergency?

We provide 24/7 emergency response for water, fire, and storm losses. Our crews can be on-site quickly to secure your property, prevent further damage, and begin the restoration process.

Will my repairs match my existing home?

We do everything possible to match materials, but perfect matches aren’t always possible due to age, discontinued products, or natural variations in existing materials. We communicate these limitations up front and work with you to find the closest possible match. We promise to restore your home to the same or better condition using the appropriate materials for the job.

Do you handle both small and large jobs?

Yes. From minor drywall repairs to full-scale fire rebuilds, we manage projects of all sizes with the same attention to detail and professionalism.

Why choose Home Insured Services, Inc.?

  • Established since 1996 with decades of proven experience

  • Trusted by leading insurance carriers as preferred vendors

  • Licensed, insured, and lead-safe certified

  • Personalized customer service with clear communication from start to finish

  • Craftsmanship you can trust backed by our veteran team

How do I get started?

If you have a claim, contact your insurance carrier first to report the loss. Then call us at 610 325-2445 to schedule an inspection. If you’re planning a remodel or non-claim project, you can also reach out directly for a consultation and estimate.